How We Rate Sites

Kezia Montague
Author:

Kezia Montague

Last updated: 24. July 2026

Our Approach to Reviewing Casinos

Rating an online casino properly takes more than a quick sign-up and a glance at the homepage. Our team spends real time inside each platform, testing features and comparing them against a consistent set of standards. The goal is simple: give American players an honest picture of what a casino actually offers, not just what it advertises.

Our editors have spent years following the US online gambling industry, and that experience informs every review. We know what separates a genuinely competitive casino from one that just looks good on the surface.

What We Value

Before getting into specific criteria, it helps to understand what drives our process:

  • Fairness: every casino is judged against the same benchmarks, regardless of size or reputation.
  • Transparency: we explain our reasoning, not just our conclusions.
  • Accuracy: information gets verified and updated, not left stale.
  • Player focus: we prioritize what actually matters to someone playing with real money.

The Criteria We Evaluate

Game selection. We look at the depth and variety of slots, table games, and live dealer offerings, along with the quality of the software providers behind them. A strong library gives players real choice instead of a handful of recycled titles.

Bonuses and promotions. Welcome offers and ongoing promotions get scrutinized closely, including wagering requirements, maximum cashout limits, and how clearly the terms are disclosed. A generous-looking bonus with buried restrictions is a red flag we call out.

Payment methods. We check the range of deposit and withdrawal options available, along with processing speeds and any fees involved. Reliable, varied payment support matters more to most players than any single game feature.

Customer support. Our team tests response times and support quality across available channels. A casino that’s hard to reach when something goes wrong is a serious liability, no matter how polished its games are.

Mobile experience. Since most US players access casinos from a phone or tablet, we assess how well the site or app performs on mobile: loading speed, navigation, and whether the full game catalog is actually accessible.

Licensing and security. We verify that a casino holds proper licensing in applicable US jurisdictions and check for standard security measures like encryption and independent game testing. This criterion carries significant weight, since it underpins whether a platform can be trusted at all.

How the Process Works

Each casino goes through the same structured evaluation, criterion by criterion, so ratings stay consistent across our entire catalog. We combine hands-on testing with research into licensing records, player feedback, and how operators have historically handled disputes.

Staying Independent

Our site earns revenue through affiliate relationships with some of the casinos we review. We’re transparent about that arrangement, and it never determines a rating. A casino that underperforms on our criteria will reflect that in its score and review, regardless of any partnership.

Holding the Line on Player Protection

Casinos that fail to meet basic standards around licensing, fund security, or fair treatment of players don’t make our recommended lists. We would rather leave a platform out entirely than risk steering readers toward something unsafe.

Keeping Reviews Current

Casinos update their bonuses, game libraries, and policies often, so we revisit our reviews on a regular basis. If something changes meaningfully, whether for better or worse, we update the review to reflect it.