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Sample resume by permission of the author of Ready-Made Resumes. |
JOSEPHINE TELLER
325 Hillegass Blvd.
Berkeley CA 94705
(510) 123-4567
Objective: Position as a Supermarket Checker or Head Clerk.
SUMMARY OF QUALIFICATIONS
- 15 years experience in the grocery industry as head clerk, checker, and cashier.
- Excellent reputation with customers as a competent, knowledgeable and helpful professional.
- Enjoy my work and consistently greet customers with a smile.
- Honest, reliable, and productive.
RELEVANT SKILLS & EXPERIENCE
CUSTOMER SERVICE
- Developed a reputation for excellent customer service by:
...acknowledging the customer's presence and making eye contact;
...greeting customers in a friendly manner, and giving them full attention;
...taking time to answer a question or find someone else who could.
- Served as product expert on sophisticated items, directing customers to:
...exotic spices and ingredients ...ethnic foods ...unusual gourmet items.
- Increased sales in the higher-profit Natural Foods Department (and increased customer satisfaction) by advising customers on bulk alternatives to name-brand items.
SUPERVISION
- As Head Clerk, managed "front end" of the store:
...Prepared daily schedules for staff of up to 18 clerks, to assure maximum check stand coverage at all times;
...Assigned staff to cover peak hours and continuous stocking.
- Trained new clerks.
ADMINISTRATIVE
- Balanced checker's cash drawer with consistently high level of accuracy.
- As Office Cashier for one year:
...accurately balanced books and balanced deposits
...answered phones ...prepared daily sales report ...made deposits
...processed returned checks ...prepared monthly sales report for HQ.
EMPLOYMENT HISTORY
1994 - present | Retail Clerk, journeyman | CO-OP SUPERMARKET, Berkeley, CA |
1993 | Buyer's Assistant | LILLY Department store, Oakland, CA |
1989-93 | Manager's Assistant | WALLACE Clothing Store, Spokane, WA |
EDUCATION
Business Classes, 1989 - SPOKANE COMMUNITY COLLEGE
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